Service ComprisHospitality · by Benjamin Artis FR

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For owners and investors

You own the venue. Others run it.

Many restaurant owners in Dubai are investors, not operators. Reports from the team tell you the numbers. They rarely tell you how a Saturday night really feels for a guest. That is what I bring back to you.

What you get

An independent view

I am paid by you, not by the operator. Your general manager does not know I am coming.

Facts, with times

Not an opinion: what happened, when, and what it costs you in guests and in reviews.

A check over time

With the Return Visit or the Monthly Watch, you see whether your instructions are applied.

Fees

The audit

Signature Audit

10,000AED

  • Two anonymous visits, at the moments you choose
  • Booking, welcome, service, kitchen, bar, atmosphere, bill
  • Written report with my corrections, in English or French
  • A meeting with you if needed

After the audit

Return Visit

5,000AED

  • One anonymous visit, two to three months later
  • Were your instructions applied?
  • Short written report

Ongoing

Monthly Watch

7,000AED / month

  • One anonymous visit every month
  • A note to the owner after each visit
  • You see the trend, month after month

The bill for each visit is recharged at cost, within a cap agreed with you in advance. Dubai, Abu Dhabi and Ras Al Khaimah.

Want to know what really happens in your venue on a Saturday night?

Book an audit