Restaurant & hospitality consultant in Dubai · Abu Dhabi · Ras Al Khaimah
Your eyes in the room when you're not there.
Service Compris Hospitality is a restaurant consultancy in Dubai, founded by restaurateur Benjamin Artis. I visit your venue as an ordinary guest, from the booking to the bill, then I tell you, and only you, what really happens. Twenty-seven years running Paris restaurants and clubs, from Kong to Le Choupinet.
Large firms send shoppers with a checklist. I come myself.
I come myself
Every visit is mine. No shoppers, no subcontracting. You buy one experienced eye, from the first drink to the bill.
I report to the owner only
I am not there to do your general manager's job, but to see what daily operations no longer let the team see. You decide what you share with them.
Few venues at a time
I take on a limited number of venues each month, so each one gets real attention.
Paris.
The brasserie I own facing the Jardin du Luxembourg: 170 seats, open every day from 8am to 1am. This is where I check every detail I will look for in your venue.
150,000+
guests a year
4.4/5
Google · 4,150+ reviews
8.9/10
TheFork · 418 reviews
4.2/5
Tripadvisor · 573 reviews
Benjamin Artis holds the Maître Restaurateur title, the only French state-awarded distinction for restaurateurs: homemade cooking from fresh produce, checked by an independent audit.
Ratings as of October 2026.
The Service Compris Audit
“Service compris” means the service is included. Here it also means the service is understood: what works, what doesn't, and why.
The audit
Signature Audit
10,000AED
- Two anonymous visits, at the moments you choose
- Booking, welcome, service, kitchen, bar, atmosphere, bill
- Written report with my corrections, in English or French
- A meeting with you if needed
After the audit
Return Visit
5,000AED
- One anonymous visit, two to three months later
- Were your instructions applied?
- Short written report
Ongoing
Monthly Watch
7,000AED / month
- One anonymous visit every month
- A note to the owner after each visit
- You see the trend, month after month
The bill for each visit is recharged at cost, within a cap agreed with you in advance. Dubai, Abu Dhabi and Ras Al Khaimah.
Restaurant consultant in Dubai.
The audit comes first. Then, if you need it, advice on what to fix, how to position the venue and how to lay out the room. All services
Mystery dining audit →
Two anonymous visits and a written report for the owner. From AED 5,000.
Positioning & marketing →
Concept, identity, guest promise and how the venue talks to its guests.
Layout & interior advisory →
The operator's brief for the room, the bar and the flows, before and during design.
Owners not on site →
An independent eye for owners and partners who do not run the venue day to day.
Only you and I know.
From the first call to the report, nobody on your team knows the visit is happening.
01
We talk
You tell me what worries you, and which days and moments matter. We set the cap for the bill.
02
I visit twice
Lunch, dinner, late night or beach day. I book, eat, drink and pay like any guest.
03
You get the report
What I saw, minute by minute, and what I would correct first.
04
We meet if needed
We go through the corrections together. You decide what to share with your team.
Where the night has to hold.
Venues where dining, service and atmosphere have to hold together all night.
Beach clubs →
From the day bed to the sunset DJ set: the five moments that make or break a day.
DIFC & lounges →
Fine dining, business lunches and the switch from dinner to party.
Owners not on site →
You invested in the venue, others run it. Know what your guests experience.
I have run the rooms I now visit as a guest.
Three brands created from scratch, one club reopening, and today a 170-seat brasserie facing the Jardin du Luxembourg.
- 1999
— 2001Le Bus PalladiumArtistic directorThe Paris temple of rock since 1965, rue Pierre-Fontaine in Pigalle. In charge of the artistic programme of the nights.
- 2002
— 2003L'ÎleManagerHigh-volume restaurant in Issy-les-Moulineaux with gardens, terraces, events and buy-outs. Day-to-day running of the venue.
- 2004
— 2008KongDirectorPhilippe Starck's rooftop facing the Pont-Neuf, seen in Sex and the City. Ran the restaurant-bar; €7.5M revenue in 2008.
- 2009
— 2011 · 2014L'Arc ParisManaging directorClub at the foot of the Arc de Triomphe, a reference in high-end nightlife. Launched it in 2009, then led its reopening in 2014, redesigned by Kravitz Design.
- 2012
— 2014Bagatelle MansionManaging directorRestaurant, bar, terraces and private events in the Bois de Boulogne, up to 2,500 guests a night on summer weekends. General management.
- 2015
— 2019YeeelsManaging director & partnerRestaurant, bar and club on avenue George V, a Fashion Week landmark (group also behind Verde and Mamamia). Opened and ran it: private events, brand launches, buy-outs.
- 2016
— 2018Le BaronPartnerAvenue Marceau. The club created by André Saraiva, one of the most influential in Paris nightlife.
- 2018
— 2019JacopoPartnerRue Vernet, steps from the Champs-Élysées: restaurant, bar and festive atmosphere in the Golden Triangle.
- 2019
— todayFounder & owner
170-seat brasserie facing the Jardin du Luxembourg, open every day from 8am to 1am, over 150,000 guests a year. Maître Restaurateur title.
What really happens in your venue on a Saturday night?
Book an audit